1. Overview
Tavfon users may opt in to receive SMS messages when they enter their phone number during signup, login, password reset, phone verification, booking activity, or waitlist registration.
2. Message Types
Tavfon SMS messages may include:
- OTP verification codes
- Booking confirmations
- Job invitations
- Reminders and status updates
- Account notifications
3. How Users Opt In
Users provide consent by entering their phone number and checking an unchecked SMS consent checkbox before submitting the form or requesting an OTP. The checkbox is unchecked by default and must be manually checked by the user.
4. Consent Language
The exact consent text shown to users is:
“I agree to receive SMS messages from Tavfon for OTP verification, booking confirmations, job invitations, reminders, status updates, and account notifications. Message frequency varies based on your account activity. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help or contact support@tavfon.com. View our Privacy Policy and Terms of Service.”
5. Opt-Out Instructions
Users can opt out at any time by replying STOP to any SMS from Tavfon. After opting out, users will receive a confirmation and will not receive further SMS messages unless they opt in again. For help, reply HELP or contact support@tavfon.com.
6. Consent Flow Screenshots
7. Contact
For questions about Tavfon SMS communications:
Email: support@tavfon.com
Phone: (202) 770-6554