1. Marketplace Platform
Tavfon is a technology platform that connects users with independent third-party service providers. Tavfon does not directly provide the services listed by providers unless explicitly stated.
2. Independent Providers
Service providers on Tavfon are independent businesses or individuals and are not employees, agents, or representatives of Tavfon.
3. User Responsibilities
Users agree to: provide accurate information, use the platform lawfully, respect providers and customers, avoid fraudulent, abusive, or harmful activity.
4. Provider Responsibilities
Providers are responsible for: maintaining required licenses or insurance where applicable, providing accurate profile information, delivering services professionally and legally.
5. Payments
Payments may be processed through third-party providers such as Stripe. Tavfon may charge platform or processing fees.
6. Verification & Safety
Tavfon may implement identity, insurance, or background verification systems, but Tavfon does not guarantee the conduct, quality, legality, or safety of any user or provider.
7. No Emergency Services
Tavfon is not a 911 emergency service platform. In emergencies, contact local emergency services immediately.
8. Limitation of Liability
Tavfon shall not be liable for: service disputes, property damage, personal injury, losses arising from provider/customer interactions, off-platform agreements. Use of the platform is at your own risk.
9. Account Suspension
Tavfon may suspend or remove accounts that violate policies, laws, or platform standards.
10. Changes
Tavfon may update these Terms at any time.
11. SMS Messaging Terms
By providing your phone number and opting in to Tavfon SMS messages, you agree to receive text messages from Tavfon related to OTP verification, account authentication, booking confirmations, job invitations, reminders, status updates, and account notifications.
Message frequency varies based on your account activity. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP. After you reply STOP, you may receive a confirmation message and will no longer receive SMS messages from Tavfon unless you opt in again.
For help, reply HELP or contact Tavfon support at support@tavfon.com or (202) 770-6554.
Carriers are not liable for delayed or undelivered messages.
Consent to receive SMS messages is not a condition of purchasing services from Tavfon, but some account verification and service notification features may require a valid phone number.